Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Please refer to our Shipping Policy
Please go to https://fandomgears.com/my-account/ page to create
Please contact [email protected] within 48 hours of placing the order, and state the order number and new address information. If we reply to confirm, we can send to the new address.
Usually you can inquire on 724track.com Just enter your tracking number, usually starting with Y
Absolutely not, we accept the supervision of the Global Online Payment Industry Association, protecting the privacy of customers is our very important responsibility, so please rest assured to pay.
Please refer to our Shipping Policy
Unless there are special circumstances, usually a package will be sent out.
If you need to swap an item
Returns and Exchanges
Please refer to our Return & Refund Policy
I’m sorry that this happened, please take a photo of the wrong product and give your order number, send it to our customer service email, we will quickly deal with it for you.
I’m sorry that this happened, please take a photo of the damaged package or products and give your order number, send it to our customer service email, we will quickly deal with it for you.
Please contact customer service email: [email protected]
We usually reply within 72 hours at the latest, and generally respond to customer questions within 24 hours.
Please contact [email protected] within 48 hours of placing the order, and state the order number and new address information. If we reply to confirm, we can send to the new address.
Please contact [email protected] within 48 hours of placing the order, and state the order number and new address information.
Please contact [email protected]